Answers to Frequently Asked Questions
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What Can I Do to Ensure Staff Fill Out the Information Requests They Are Sent?
Getting staff into the habit of filling out their weekly information requests is crucial. The
last thing you want to receive on a Monday morning, or whenever you choose to receive your Weekly
Debrief report, is a report that is full of gaps.
To ensure you get the best completion rate possible there are several things you can do.
- Explain all of the benefits clearly to your team members when you first introduce Weekly
Debrief. For a complete list of staff benefits see Chapter 3 of the Weekly Debrief White Paper.
- Edit the default mails that are sent out automatically by the system. See Chapter 5 of the
Weekly Debrief White
Paper for more information on what messages are sent and tips on how you can edit
these to meet your specific needs.
- Make sure you read and act upon the Weekly Debrief reports you read as it is demotivating
for staff to think there weekly summaries and next week lists are ending up in a black
- Give praise whenever you can. If you see something in your Weekly Debrief that deserves a
pat on the back, or a full blown round of applause, make sure to grab the opportunity with both
hands. Not only will this fire up that member of staff, but it will help them to realize that
the Weekly Debrief is not a case of ‘big brother is watching you’.
- Don’t give up! It’s easy to give up when you see a few entries have not been made, but if
you stick at it your team will realize it isn’t going to go away, and they will eventually get
into the habit.
- Insist on it. Many top project managers who extol the virtues of weekly reports would
simply not tolerate a situation where staff did not complete their weekly status report.
- Be positive about the whole Weekly Debrief Technique. If team members feel it is a negative
they won’t want to buy-into it, but if they realize the positive impact it can have on a team,
and even the whole business, they will be far more likely to make sure they get their reports