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Answers to Frequently Asked Question

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How do I use The Journal feature in Weekly Debrief?

The journal is a great way for the team manager and their team members to communicate with Weekly Debrief on a daily basis.

Here’s how it works.

At any time during the week a team member can simply send a message from their normal e-mail address to Weekly Debrief and the system will take that message and add it to that team member’s journal. At the end of the week when the full Weekly Debrief report is generated these journal entries will appear directly below the usual Weekly Summary and Next Week’s List sections.

There are an infinite number of ways that you make use of this feature. Here are just a few examples. I’m sure you’ll think of many more yourself.

The Sales Person

Jackie works for XYZ Corp. She has just left the office of a large new client. She hadn’t expected on having any success as she knew this was going to be a tough nut to crack. As it turned out she managed to get a five figure order for delivery in three months.

Jackie wants to capture the moment so she sends a message from her Blackberry to xyz.journal@weeklydebrief.com detailing how the meeting went, the objections that were raised, and the order that was received.

She then continues her day knowing that this entry will appear automatically in the Weekly Debrief report her manager will get at the end of the week.

Accountant

It’s the end of the tax year and James, a trainee accountant at Woodwards Inc., is working frantically through the end of year accounts for his client list.

As he completes each set of books, and sends the necessary paperwork to appropriate departments within the company, he quickly fires off an e-mail to woodwards.journal@weeklydebrief.com listing those accounts he has just finished, how long it took him, and any issues that arose.

James could just have sent a standard e-mail to his manager, but he knows that his manager prefers to receive the information in an organized and timely fashion in his Weekly Debrief report, rather than being pestered with a barrage of e-mails throughout the week - emails that would just add to the hundreds of messages the manager already receives each day.

Business Executive

Kera is an ultra-busy business executive working for a Fortune 500 Company.

One morning Kera is coming out of the shower when she has the most amazing idea that she is keen to share with her boss at their next one-to-one meeting.

Until recently she would have scribbled the idea on a scrap of paper and kept it in her purse, but since her boss introduced Weekly Debrief to the company she has become far more organized.

She picks up her iPhone and sends the idea in an e-mail to bigco.journal@weeklydebrief.com. She then completely forgets about the idea.
The following week she is called into the bosses office.

"I’ve just seen the idea you sent in to my Weekly Debrief and have to say I’m impressed Kera. That is one seriously inspirational concept you have come up with. It must have taken a lot of time to think of it"

Kera blushes only very so slightly and then accepts her bosses praises.

Without the Weekly Debrief journal that idea would probably still be sat in her purse, and could well have never come to her bosses attention.

The fact was that not only did Weekly Debrief provide Kera with a quick and easy way to capture the information, but it also provided her with a way of communicating that idea directly to her boss.